Last updated: 12/11/2024
Welcome to Bee‑Hive Nursing Home ("Bee‑Hive", "we", "us", "our"). These Terms & Conditions (also called Terms of Use) govern your access to and use of our website at https://beehivenursinghome.com.ng/ (the Site) and the services offered through it (the Services). By using the Site or Services you agree to these Terms. If you do not agree, please do not use the Site.
1. Definitions
- User / You / Your: any person accessing or using the Site or Services.
- Content: text, images, graphics, audio, video, data, files, information and other materials available through the Site.
- Healthcare Services: medical, nursing, consultation, diagnostics, treatment, or other health-related services provided by Bee‑Hive.
- Appointment / Booking: a scheduled visit, consultation or service request made via the Site or otherwise.
2. Use of the Site & Access
- Eligibility. You represent and warrant that you are at least 18 years old (or of legal age in your jurisdiction) and legally capable of entering into binding agreements.
- License. We grant you a limited, non-exclusive, non-transferable license to access and use the Site for your personal, non-commercial use, subject to these Terms.
- Prohibited Conduct. You agree not to: use the Site for unlawful purposes; interfere with the Site or servers; copy or create derivative works of our Content (except as permitted); use scraping or automated tools; impersonate others; or introduce harmful code.
3. Bookings, Appointments & Healthcare Services
- Appointment Requests. You may request appointments via the Site or other channels. All bookings are subject to availability and confirmation by Bee‑Hive and our internal policies.
- Medical Advice Disclaimer. Content on the Site is for informational purposes only and is not medical advice. Always consult a qualified health professional for medical concerns.
- No Guarantee of Results. Bee‑Hive does not guarantee specific outcomes. Results vary by individual and circumstance.
- Your Responsibilities. You agree to provide accurate and up-to-date personal and medical information and to follow our staff's instructions.
- Refusal or Termination. We may refuse or terminate services if it is medically inappropriate or unsafe, or if these Terms are violated.
4. Payments, Fees & Insurance
- Fees. Service fees (consultations, treatments, tests) will be communicated before provision of the service.
- Payment Terms. Payments must be made according to invoice terms (advance, at time of service, or within a specified period).
- Insurance / HMO. Use of insurance or HMO is subject to the approval of your insurer. Bee‑Hive is not responsible for insurer decisions.
- Refunds & Cancellations. Cancellations made less than 24 hours before an appointment may incur a fee. Our full cancellation policy is available on request.
- Nonpayment. Bee‑Hive may suspend further services until outstanding amounts are settled.
5. Intellectual Property
All Content on the Site, including trademarks, logos, graphics and software, is owned or licensed by Bee‑Hive and protected by intellectual property laws. You may not remove or alter copyright or trademark notices. If you submit feedback, reviews or testimonials ("User Content"), you grant Bee‑Hive a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, reproduce, display and adapt such content in connection with our operations.
6. Privacy & Data Protection
Your use of the Site is governed by our Privacy Policy, which explains how we collect, use, store and protect personal data. By using the Site you consent to our data practices as described in the Privacy Policy.
7. Disclaimers & Limitation of Liability
- No Warranty. The Site and Services are provided "as is" and "as available" without warranties of any kind.
- No Guarantee. We do not guarantee the Site will be error-free, uninterrupted or secure.
- Limitation of Liability. To the fullest extent permitted by law, Bee‑Hive and its affiliates will not be liable for indirect, incidental, special, punitive or consequential damages arising from your use of the Site or Services.
- Aggregate Cap. Our total liability for any claim shall not exceed the amount you paid us in the 12 months prior to the claim (if any), except where law prohibits such limits.
- Exceptions. These limitations do not apply to liabilities that cannot be limited by law (for example death or personal injury caused by negligence).
8. Indemnification
You agree to indemnify and hold Bee‑Hive and its officers, directors, employees, agents and affiliates harmless from any claims, liabilities, damages, losses and expenses (including legal fees) arising from your breach of these Terms, your use of the Site or Services, or your violation of law or the rights of others.
9. Termination
- By Us. We may suspend or terminate your access to the Site at any time for conduct we believe violates these Terms or is harmful.
- By You. You may stop using the Site at any time.
- Effect of Termination. On termination, your license to use the Site ends but provisions that by their nature survive (e.g. Intellectual Property, Disclaimers, Indemnification) will remain in effect.
10. Links & Third‑Party Sites
The Site may contain links to third-party websites or resources. We are not responsible for their content or practices and inclusion does not imply endorsement.
11. Modifications to Terms
We may update these Terms from time to time. We will post the revised Terms on the Site with a new "Last updated" date. Continued use after changes constitutes acceptance of the updated Terms.
12. Governing Law & Dispute Resolution
- Governing Law. These Terms are governed by the laws of the Federal Republic of Nigeria without regard to conflict-of-law rules.
- Dispute Resolution. Parties should attempt to resolve disputes by good faith negotiation. If unresolved, disputes may be submitted to arbitration or to the courts located in Lagos, Nigeria (or another specified jurisdiction).
- Severability. If any provision is invalid, the remainder of the Terms will continue in effect.
13. Miscellaneous
- No Waiver. Our failure to enforce any right is not a waiver of that right.
- Entire Agreement. These Terms, together with the Privacy Policy and other legal notices, constitute the entire agreement regarding the Site and Services.
- Assignment. We may assign our rights under these Terms to a third party. You may not assign your rights without our prior written consent.
If you have questions about these Terms, please contact us at info@beehivenursinghome.com.ng.